Our websites may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our social media pages, are governed by third parties’ privacy statements, which we encourage you to review to better understand those third parties’ privacy practices.
We provide our products and services under contract with an organisation (for example your employer) that organisation controls the information processed by our products and services.
The Information that we collect directly from you includes the following:
We receive information about you from other sources, from third-party services, and from our business and channel partners. This helps us to identify customers and create more tailored advertising to provide services that may be of interest to you. In particular, we collect Information from Third party providers, including job titles, email addresses, phone numbers, media profiles, LinkedIn URLs and custom profiles, for purposes of targeted advertising, delivering relevant email content, event promotion and profiling;
What device and usage information we gather
We use common information gathering tools, such as log files, cookies, web beacons and similar technologies to automatically collect information that may contain information from your computer or mobile device as you navigate our websites or interact with emails we have sent to you.
When you use our website, tablet or mobile applications, we may collect information about your location or activity including the date of and time of visits, which pages are viewed, how you as the user navigate through the website and interact with the webpages (including fields completed in form and applications), IP address, telephone number, information about the device used to visit our website and whether you’ve accessed third party sites.
Where we need to collect and process your information, under a contract, we have entered, and you fail to provide the required information when requested, we may not be able to provide our product or services to you.
We may share your Personal Information as follows:
We only transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you our products and services. We primarily store information in the United States and in the other countries where our Salesforce operates https://www.salesforce.com/compaby/locations. Whenever we transfer your information, we take steps to protect it.
Much of the information we hold about you will be stored electronically in secure data centres owned by our external service providers, primarily in the United States or in other countries where Salesforce operates https://www.salesforce.com/compaby/locations.
We use a range of physical and electronic security measures to protect the security of the personal information we hold. For example:
You should contact us if you wish to find out about the information we hold about you.
In certain circumstances, we may not be able to tell you what information is held about you. Our products and services are intended for use by organisations. Where our products and services are made available to you through an organisation (e.g. your employer), that organisation is the administrator of the products and services and is responsible for the accounts and systems over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the products and services is subject to that organisation's policies. We are not responsible for the privacy or security practices of an administrator's organisation, which may be different than this policy.
Administrators are able to:
In some cases, administrators can also:
Opt out of communications
You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive messages from us regarding the use of our products and services. You can opt out of some notification messages in your account settings.
If you are concerned about how your personal information is being handled or if you have a complaint about a breach by us of the Privacy Act, you can contact our Privacy Officer at:
If you are not satisfied with the way we handled your concerns, you may complain to the Office of the Australian Information Commissioner.
GPO Box 5218
Sydney NSW 2001
Phone: 1300 363 992
Terms & Conditions